Urval sker löpande

Fuengirola

Arbete på plats

Danish speaking customer service agent – Automotive Aftermarket

Would you like to work in customer service in an environment where sunshine, the sea, and career opportunities come together? Releasy is currently looking for engaged and service-minded danish speaking Customer Service Agents to join our team in Fuengirola, Spain.

About the Role

As a Customer Service Agent, you will become an important part of our team, helping customers schedule vehicle workshop appointments. The role involves close contact with customers as well as collaboration with workshop operations to ensure smooth and efficient booking processes.

We are looking for someone with previous experience in the automotive industry, for example in customer reception, service advising, planning, or workshop booking coordination. This experience will help you understand both customer expectations and workshop requirements.

You will work in a dynamic environment where teamwork, communication, and problem-solving are key. To succeed in this role, you need to interact with customers in a professional, attentive, and solution-oriented manner while contributing to a positive workplace atmosphere.

When the team works closely together, shares knowledge, and supports one another, we achieve better results and create a more enjoyable workday. Your contribution will be essential in ensuring that every customer receives a smooth and positive experience.

Trygg anställning med kollektivavtal och pension

Friskvård och hälsorelaterade förmåner

Utveckling och karriärmöjligheter

Trivsam arbetsmiljö med hög teamkänsla

Senaste AI-tekniken

Lokala förmåner per ort

We Are Looking for Someone Who Has:

- Experience in customer service
- Previous experience in the automotive industry, particularly in customer reception and workshop booking coordination
- Fluent Danish, both spoken and written
- Good English communication skills, both spoken and written
- An additional Nordic language is considered an advantage
- Experience working with telephone-based customer support and computer systems
- Strong technical understanding
- The ability to work effectively both independently and as part of a team
- A proactive mindset and the ability to take initiative and find solutions

Who Are You?

You will thrive with us if you have a strong work ethic, enjoy collaborating with others,



and feel confident working independently. You communicate clearly, work in a structured manner, and enjoy solving problems in a fast-paced environment. You are curious, quick to learn, and appreciate being part of an engaged and close-knit team.

What We Offer

- Professional and dedicated colleagues
- An attractive work environment in central Fuengirola
- A comprehensive and well-structured onboarding and training program
- Full-time employment
- Competitive salary

Ready to Take the Next Step?

Submit your application today! We review applications on an ongoing basis, and the position may be filled before the closing date. Documentation is required to be sent in english.

We use a structured recruitment process to ensure fairness, quality, and an excellent candidate experience. The process begins with screening questions to verify that the basic requirements for the role are met.

As part of the recruitment process, a background check will be conducted. You will always have the opportunity to review the results before deciding whether to share them with us. Automated tools may be used during certain stages of the process; however, all recruitment decisions are made by people.

Background checks are conducted to help create a safe and secure working environment for both our clients and our employees.

Planned start date: The onboarding training is scheduled to begin during aug-oct 2026

Andreas

Kundtjänstmedarbetare

"Jag jobbar idag som produktspecialist där jag ser över våra rutiner och att produkten fungerar som den ska. Vi jobbar alltid som ett team för att se till att vi levererar den bästa kundupplevelsen!"

Nazanin

Kundtjänstmedarbetare

"Jag trivs i kundtjänst eftersom jag får hjälpa människor varje dag, lösa problem och samtidigt använda mina styrkor inom sälj. Det känns både meningsfullt och motiverande!"

David

Quality Assurance Manager

"Som QAM är jag ansvarig för vår totala leverans mot en av våra största uppdragsgivare.



Det bästa med Releasy är utvecklingsmöjligheterna, det finns mycket man kan lära sig i den här branschen!"

Felicia

Teamledare

"Som teamledare stöttar jag teamet i det dagliga arbetet, säkerställer hög kvalitet och driver utveckling tillsammans med medarbetarna genom problemlösning och smartare arbetssätt."

About Releasy

Releasy is one of the leading providers of outsourced customer service in the Nordic region and a trusted partner to companies across industries such as telecommunications, media, e-commerce, travel, and the public sector. We help our clients create outstanding customer experiences across all channels, including social media, chat, email, and telephone.

With more than 40 years of experience and approximately 1,500 employees across Sweden, Norway, Finland, and Spain, we have built extensive expertise in customer service operations. Our knowledge, combined with a strong focus on quality and customer satisfaction, enables us to deliver solutions that create value for both our clients and their customers.

At Releasy, we believe that engaged employees create exceptional customer experiences. As part of our team, you will have the opportunity to develop professionally, work in an international environment, and contribute to delivering high-quality service for some of the most well-known brands in the Nordic market.

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2025

Releasy etablerar nytt kontor i Fuengirola, Spanien, och fortsätter sin internationella expansion. Proffcom byter namn till Releasy, vilket innebär att vår nordiska verksamhet nu samlas under ett gemensamt och starkt varumärke i Sverige, Norge och Finland.

2024

Nesenta blir en del av Releasy under ett gemensamt nordiskt varumärke.

2023

Releasy förvärvar finska Nesenta och stärker positionen som en ledande nordisk kundservicepartner.

2022

Expansion i Norden genom förvärvet av norska Proffcom.

2015

Releasy tar helhetsansvaret för SL Kundtjänst genom ett av bolagets största kundserviceuppdrag.

2013

Pulsen förvärvar Releasy. I samband med förvärvet tillträder Johan Frodell som ny VD för Releasy. Under året utsågs även Pulsen Combine till årets IT-projekt på KommITS vårkonferens.

2008

Releasy får sitt nuvarande namn efter att ha köpts ut från Addici AB.

1984

Releasy grundas i Linköping.

📌 Danish speaking customer service agents - Fuengirola (España)
🏢 Releasy
📍 España