Lighthouse is seeking a Retention Specialist to establish a dedicated retention capability for non-managed accounts and defend against churn. You will handle churn requests, investigate risks, apply playbooks, create recovery plans, and run scalable outbound interventions that protect recurring revenue.
You will join a collaborative, high-visibility team across customer engagement and post-sales functions, partnering with stakeholders to improve Lighthouse support at scale while benefiting from
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📌 Remote Revenue Retention Specialist (Madrid)
🏢 AlleyCorp
📍 Madrid
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