Overview

International insurance brokerage specializing in corporate clients and currently experiencing a strong growth phase and expansion of its operations in Spain.

Responsibilities

- Manage the operational lifecycle of insurance policies, including issuance, renewals, endorsements, amendments, and certificates.
- Maintain and update information across internal systems and databases.
- Monitor policy renewals and oversee portfolio administration activities.
- Coordinate with insurers, clients, and internal stakeholders.
- Supervise invoicing processes, policy records, and account reconciliations.
- Prepare operational reports and monitor service-related KPIs.
- Design, document, and continuously improve operational processes.
- Ensure compliance with regulatory and administrative requirements applicable to an insurance brokerage.
- Coordinate a small operational support team.

Highlights

- Strategic position with high visibility across the organisation.
- Active involvement in building and developing the operations function.
- Exposure to multinational insurance programmes and corporate clients.
- Strong career progression opportunities within a company with ambitious growth plans.

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📌 Operations Manager I International Broker (Madrid)
🏢 Page Personnel
📍 Madrid