Signaturit Group is the Europeen champion of complete and secure digital transactions. Thanks to a modular platform, we automate transactional processes, from identity verification and KYC to electronic signature and legal archiving. More than 100 thousand customers rely on our solutions to accelerate their business activities, while optimizing their operations. As a certified Trusted Service Provider, we control over 35 million documents and carry out more than 180 million signatures a year, guaranteeing security, compliance and legal value.
In France, you may know us as Universign (for electronic signatures) and VIALINK (for client onboarding and KYC).
Today, more than 400 experts and passionate professionals, based in Paris, Barcelona and Valencia, are working every day towards our shared success.
The Onboarding & Customer Success Manager plays a key role in ensuring customers achieve their desired outcomes throughout their journey with the company. This role combines overseeing the onboarding process with ensuring long‑term customer success, satisfaction, and growth. This position requires strong analytical, technical, and managerial skills, ensuring seamless customer integration and continuous process optimization within the company. The role also focuses on relationship management, monitoring product adoption, and ensuring customer retention.