Description
Ready to elevate your career and join a fast-growing team in the digital world?
Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere
Responsibilities:
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- Assist with verification by reviewing submitted documents for completeness and accuracy.
- Provide friendly and effective support to advertisers via phone and email.
- Help ensure content compliance and respond to advertiser questions.
- Support performance tracking and contribute to team initiatives.
- Help onboard businesses and guide them through the setup process.
- Learn and share knowledge about regional verification practices.
- Take part in varied tasks in a collaborative and fast-moving environment.
Requirements
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- C2 level of English.
- Experience in customer service or support roles.
- Clear communication skills and strong organizational habits.
- Ability to manage tasks independently and meet deadlines.
- Bachelor’s degree in Business or related fields is a plus.
- 1.5 years Experience in compliance or verification roles is desirable.
- General knowledge of home services industries (e.g., plumbing, electrical).
Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orienta
📌 English Speaking Customer Support Specialist (Barcelona)
🏢 Teleperformance Spain
📍 Barcelona
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