Job Title:
Account Manager (German-speaking) - Hybrid - Hospitality Industry RH01
Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as an Account Manager in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As an Account Manager on our team, you will:
- Use CRM to contact, qualify accounts and generate opportunities
- Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed)
- Update CRM with all communication and as per standards expected.
- Follow up on accounts and ensure regular communication is maintained.
- Participate in sales activities (call storms, industry focus, hotel focus etc.)
- Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels
- Have an upselling approach when dealing with clients.
- Provide chain wide discounts based on client requirements and follow up on usage by client
- Offer alternative solutions upon no availability of hotels
- Assist with business travel queries as well as individual queries when required
- Work on external lis