VACANCY FOR JUNE START TRAINING ON 22/06

TRAINING INFORMATION h2>

strong>START DATE: 22/06

1 WEEK OF TRAINING

TRAINING IS NOT PAID strong>

Are you passionate about fashion and customer experience?

We are looking for an enthusiastic English-speaking Customer Service Representative to join our international team in Barcelona. In this role, you will support customers through different communication channels while delivering an outstanding service experience and helping customers make the best purchasing decisions.

Responsibilities

- Handle incoming calls and customer inquiries from new and existing customers
- Manage orders, exchanges, returns, and product-related requests accurately and efficiently
- Provide professional customer support through phone, email, and other contact channels
- Ensure timely and accurate delivery of products and services
- Maintain updated customer information in internal systems and CRM tools
- Build strong customer relationships to increase engagement and satisfaction

Requirements

Key Competencies

- High level of attention to detail and data accuracy
- Excellent communication and interpersonal skills
- Ability to build trust and credibility quickly with customers
- Comfortable using PC systems and CRM platforms
- Strong multitasking and problem-solving abilities

Candidate Profile

- C2 level of English
- Confident, proactive, and enthusiastic attitude
- Ability to work independently and collaboratively within a team
- Strong written and verbal communication skills
- Organized, reliable, and customer-oriented profile

Desired Skills





- Experience in customer service, fashion, retail, or contact center environments
- Solution-oriented and adaptable mindset
- Emotional intelligence and active listening skills
- Ability to collaborate effectively in multicultural teams
- Interest in continuous improvement and customer satisfaction

What We Offer

- 38.5 hours/week, Monday to Friday between 09:00 and 19:00
- On-site position in Barcelona
- Temporary 2-month contract
- Salary: €18,471 gross/year
- Career growth opportunities within the project
- Dynamic and international work environment
- Excellent workplace atmosphere and team-building activities
- Opportunity to work for one of the worlds leading contact center providers

Diversity & Inclusion

We are committed to creating a diverse and inclusive workplace where everyone feels respected and valued. We welcome applicants from all backgrounds regardless of gender identity, sexual orientation, ethnicity, religion, age, disability, or any other protected status.

En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

Requisitos
Experience in customer service, contact center, or administrative support

Solution-oriented mindset and critical thinking

Emotional intelligence and adaptability in fast-paced environments

Team collaboration and effective communication skills

Interest in continuous improvement and customer satisfaction

¿Qué ofrecemos?
If you are looking for stability and professional development in a well-established project within the banking sector, this is your opportunity.

📌 Customer Service Representative English Speaker (Barcelona)
🏢 Jobbydoo
📍 Barcelona