Looking to build an international career in one of Europe's most vibrant cities?

Join a integral BPO as a Technical Customer Service Representative and become part of a multicultural team supporting users in Dutch. If you enjoy solving technical issues, helping customers, and working in a fast-paced international environment, this opportunity could be the perfect fit.

What You'll Do

- Provide technical customer support via phone, email, and chat.
- Troubleshoot and resolve customer issues efficiently.
- Deliver an outstanding customer experience with empathy and professionalism.
- Escalate complex cases when necessary.
- Accurately document customer interactions.
- Collaborate with internal teams to ensure timely issue resolution.

What We're Looking For

- Native or fluent Dutch
- B2 level English
- Strong communication and problem-solving skills
- Customer-focused mindset




- Comfortable working in a dynamic environment and receiving feedback
- Previous customer service or technical support experience is an advantage

Compensation & Benefits

- Gross salary: €1,100/month (14 salaries)
- Meal allowance: €7.63 per working day
- Attendance bonus: €120/month (11 months)
- Performance bonus: €135/month (14 months)
- Monday to Friday schedule
- Weekends off
- Full-time permanent opportunity
- Career development within a global organization

Work Model

- On-site
- Lisbon, Portugal

Please note: Relocation support is not provided. Candidates should already be based in Portugal or be able to relocate to Lisbon at their own expense.

📌 Dutch Speaking Technical Customer Service - Onsite in Lisbon (Palma)
🏢 WW Talents
📍 Palma