Are you fluent in Hungarian (native) and German (C1+) and looking for a long-term opportunity in an international company where customer service goes far beyond answering calls? Our client is a well-established general industrial company with decades of experience and a strong international presence. They are looking for a Customer Service Specialist to join their collaborative team in Sant Cugat del Vallès (Barcelona).

This is a stable, long-term position where you'll work closely with Sales, Engineering, and other international departments, becoming a key contact for B2B customers across the Hungarian and German markets. If you're looking for a role where you can build lasting customer relationships, develop your expertise, and grow within an international organization, this could be the perfect next step for you.

Your responsibilities

- Manage and support a portfolio of B2B customers, ensuring an outstanding customer experience - Process quotations, orders, and customer requests from start to finish - Coordinate closely with Sales, Engineering, and Field Service teams to provide tailored customer solutions - Handle customer inquiries and resolve issues in a professional and solution-oriented manner - Manage complaints and maintain accurate documentation through CRM and SAP systems - Follow up on quotations and open orders to ensure smooth communication and customer satisfaction - Support commercial campaigns and sales initiatives - Build and maintain long-term relationships with business customers while delivering high-quality service What we're looking for:
- Native-level Hungarian (mandatory) - German C1 or higher (mandatory)



- Minimum 3 years of professional experience in Customer Service - Experience in a B2B environment is highly valued - Completed commercial or technical education - Strong communication, negotiation, and relationship-building skills - Structured, proactive, and solution-oriented working style - Good MS Office skills - Experience with SAP, CRM, PLM, or similar systems - Already based in Spain (ideally Barcelona or the surrounding area) and able to work from the office in Sant Cugat under a hybrid model What's in for you?
- €30,000-31,000 gross annual salary - Hybrid working model - Private health insurance (ADESLAS) - Lunch allowance (Cobee) - Modern office in Sant Cugat del Vallès, just 25 minutes from Barcelona city center by train - Comprehensive onboarding and continuous professional training - A stable, long-term position within a globally established company - Excellent opportunities for professional development and internal career growth - A collaborative international work environment where you'll work closely with Sales, Engineering, and Customer Success teams About the Company: Our client is a globally recognized leader in the industrial manufacturing sector, supplying innovative solutions to customers across a wide range of industries. With decades of experience, a strong international presence, and a commitment to quality and innovation, the company has built a reputation as a trusted partner for businesses around the world. Joining this team means becoming part of an international organization that values collaboration, continuous learning, and long-term career development. Employees are empowered to take ownership of their work, contribute to meaningful projects, and grow within a supportive and people-focused environment. Interested? Not the right fit for you? Feel free to share this opportunity with someone in your network who might be interested.

📌 Hungarian and German SpeakingB Customer Support expert (Barcelona)
🏢 Blu Selection
📍 Barcelona