David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Italian speaking Team Lead for their Barcelona office.

Position: Team Lead

Location: Barcelona, Spain

Employment type: full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

- Lead and manage a team of sales professionals, ensuring both individual and team targets are consistently achieved.

- Provide coaching, training, and development support to team members to enhance performance and professional growth.

- Manage inbound leads and convert prospects into long-term clients by offering suitable product or service solutions.

- Build and maintain strong client relationships, acting as a trusted advisor and effectively promoting company offerings.

- Demonstrate strong personal sales performance while guiding customers through the full sales cycle and setting a positive example for the team.

- Identify and resolve client challenges by delivering tailored, customer-focused solutions.

- Collaborate with cross-functional teams to improve processes, streamline workflows, and enhance the overall customer experience.

- Contribute to team efficiency and operational improvement through organization, innovation, and process enhancement.

- Promote a positive, supportive team culture that values collaboration, recognition, and shared success.

REQUIREMENTS:





- Native or fluent in Italian (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (at least B2).

- Significant experience in inside sales within a dynamic, fast-paced environment, consistently exceeding sales targets while maintaining a strong customer-centric mindset.

- Proven experience leading and coaching teams, with a commitment to developing talent and supporting team success, while also managing individual sales responsibilities.

- Excellent organizational and time-management skills, with the ability to oversee both personal and team performance.

- Highly driven, resilient, and motivated by achieving goals—both individually and as a team.

- Comfortable with high-volume outreach and able to maintain consistent daily call activity while engaging effectively with prospects and clients.

- Strong analytical skills with the ability to monitor KPIs, evaluate performance metrics, and implement plans to drive continuous improvement and results.

BENEFITS:

- Excellent remuneration package based on experience, skills and performance

- Great office location in Barcelona

- Full paid training about the company and the project you will be working on

- Career development program and specialized courses

- Guidance and tools to reach career potential.

📌 Team Lead (Italian) (Barcelona)
🏢 Sin nombre
📍 Barcelona