31 jul
|
Instaleap
|
Barcelona
31 jul
Instaleap
Barcelona
What would you do? Own the post-implementation relationship with Enterprise customers across the Italian market.
Become a trusted advisor to senior stakeholders, helping them maximize the value of Instaleap's platform.
Lead Executive Business Reviews (EBRs), Quarterly Business Reviews (QBRs), and strategic business discussions.
Drive customer adoption, retention, and long-term growth.
Identify upselling and cross-selling opportunities while ensuring customer success.
Partner closely with Product, Sales, Operations, and Engineering to deliver the best customer experience.
Advocate for customer needs internally and influence product improvements.
Build strong executive relationships with C-Level leaders across major retail organizations.
Your experience has been shaped by 4+ years of experience in Customer Success, Enterprise
📌 Enterprise Customer Success Manager (Barcelona)
🏢 Instaleap
📍 Barcelona