Do you have a proven track record of leading and scaling international retail operations?

Can you combine full P&L; ownership with exceptional standards across trading, store operations and customer experience?

Are you energised by opening new stores and building the teams, processes and infrastructure needed to support rapid growth?

MacGregor Black is currently partnering with a leading general brand management group on the search for a Head of Retail.

Reporting directly to the CEO and sitting on the Senior Leadership Team, you will take full ownership of the global retail P&L; and lead the continued development of an international store estate.

The business currently operates seven stores across six countries and plans to grow to 21 stores across 12 countries over the next 18 months through a combination of owned and franchised locations. This is a hands-on leadership opportunity for an experienced retailer who can drive current performance while building a scalable international retail operation.

Key Responsibilities:

- Own the global retail P&L;, delivering sales, margin, conversion, ATV, UPT and store profitability targets.
- Set and manage weekly, monthly and seasonal sales plans across individual stores, territories and brands.
- Work closely with Buying, Merchandising, Marketing and Digital to maximise sell-through, optimise stock and respond quickly to trading performance.
- Lead the retail workstream for the expansion from seven stores across six countries to 21 stores across 12 countries.
- Partner with Property, Construction, Finance, Design and brand teams throughout site selection, fit-out and store-opening programmes.
- Develop a repeatable new-store-opening model covering recruitment, training, stock, systems, launch activity and post-opening reviews.
- Establish and maintain consistent retail operating standards, SOPs and store manuals across the international estate.
- Drive improvements across store productivity, payroll efficiency,



operational costs, loss prevention and health and safety.
- Champion a consistent, commercially effective and brand-appropriate customer experience across every market.
- Directly lead and develop Area and Store Managers, establishing clear expectations around trading, service and team performance.
- Build the workforce, succession and talent plans required to support the rapid growth of the store estate.
- Work with HR to develop effective pay, incentive and recognition structures across multiple territories.
- Represent the retail function at Senior Leadership Team and Board level, providing clear reporting on performance, opportunities and strategic priorities.
- Shape the longer-term retail strategy, channel mix and international estate plan beyond the initial growth phase.

What We're Looking For:

- Significant senior retail leadership experience, ideally gained within fashion, apparel, sports or lifestyle brands.
- A proven track record of managing a multi-store, multi-country retail estate.
- Demonstrable experience opening international stores and scaling a retail business through rapid growth.
- Strong commercial capability with full retail P&L; ownership and a detailed understanding of the drivers of store profitability.
- Experience developing and embedding retail operating standards, KPIs and SOPs across geographically dispersed locations.
- Strong leadership experience across Store Managers, Area Managers and wider field-based retail teams.
- A data-led approach with good knowledge of EPOS, workforce-management, stock and retail-reporting systems.
- An understanding of the operational and regulatory complexities of trading across multiple international markets.
- Excellent stakeholder-management skills with the credibility to operate at CEO, SLT and Board level.
- The flexibility to travel regularly across the UK and internationally.
- A hands-on, pragmatic and decisive leadership style suited to a fast-paced, high-growth business.

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📌 Head of Retail (España)
🏢 Macgregor Black
📍 España