Technical Specialist Video (M/F)

Location: Paris, France (Relocation offer)

Languages: French or English mandatory

Contract Type: Full-time permanent (CDI)

Salary: €47,000 to €55,000 gross annual (depending on experience)

Key Responsibilities

Equipment Operation

- Drive Results: Ensure smooth event execution through accurate and timely setup, operation, and teardown of advanced audiovisual equipment, as outlined in the technical qualifications section.
- Troubleshoot and quickly resolve technical issues as they arise.
- Do the Right Thing: Adhere to all company safety and security protocols.
- Report all health and safety issues to the HSE Manager, Line Manager, or on-site Project Manager.
- Ensure equipment is protected against theft and/or damage during use.

Customer Service

- Deliver World-Class Service: Provide excellent service and strive to exceed the needs and expectations of both internal and external clients.
- Maintain positive relationships with all clients through effective communication.
- See the Big Picture: Partner with the internal team on event solutions before and during the event to guarantee maximum customer satisfaction.
- Understand and foster relationships between the hotel, venue, and client.

Staff Training & Development

- Value People: Create an atmosphere that encourages technical and leadership skill development in fellow employees.
- Provide mentorship and coaching to members of the technical, sales, and operations teams to develop their technical skills as needed.





Event Supervision

- Perform advanced tasks (pre-event, live event, post-event) alongside operations team members.
- Supervise and direct other technicians during live events.

Equipment Maintenance

- Assist the team in properly prepping, securing, storing, transporting, and maintaining equipment.
- Conduct inventory checks and forecast equipment needs.

Disclaimer: The duties and responsibilities described are not an exhaustive list and may be modified, or additional job-related duties may be assigned at any time, with or without notice, based on business needs.

Required Qualifications

- A Bachelor's degree in audiovisual technology or equivalent is preferred.
- At least 4 years of specialized experience required.
- 3 to 5 years of experience in customer service or hospitality is preferred.
- Ability to interact professionally and effectively with a diverse workforce, varied clientele, and executive leadership.
- Experience managing multi-task projects/initiatives.
- Strong client- and colleague-facing skills and experience.

Core Competencies

- Accountability
- Hospitality
- Professionalism
- Responsiveness
- Safety-mindedness
- Talent development
- Technological proficiencyManaging complexity
- Drives accountability
- Inspires trust

Contract: Full-time Permanent (CDI)

Benefits & Perks

- Monthly meal allowance
- Performance bonuses
- Annual clothing allowance
- Seniority bonus
- Employee recognition program

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