We are searching for an ambitious EeT Associate Service Consultant to join our diverse team at ADP in Barcelona.
Growing your career as a Full Time EeT Associate Service Consultant is a terrific opportunity to develop relevant skills.
If you are strong in communication, creativity and have the right personality for the job, then apply for the position of EeT Associate Service Consultant at ADP today!

Purpose: To provide world-class support to our clients while helping them resolve their Enterprise eTime related issues, and to manage their expectations appropriately. This is be done by:

- Acting a trusted advisor to the clients by understanding their need at hand and deadline for completion
- Providing solutions in a timeframe that meets the client’s expectations or a workaround if the permanent solution is not rapidly available
- Keeping the client updated on the progress of the issue reported in a timely manner to manage their expectations appropriately
- Increasing their expertise in a handful of topics to become SMEs (Subject Matter Experts) and sharing their knowledge with the team

Key Responsibilities:

- Resolve client’s techincal issues related to EeTime (time and attendance solution)
- Discuss issues that are of priority to the client, help remove roadblocks and push through their resolution
- Answer questions, address concerns raised by the client and suggesting the best approach to resolve them
- Address client’s future projects and knowledge gaps
- Help peers and bring issues to management’s attention
- Contribute to the team’s knowledge and process improvement

Education:

- Required: Bachelor’s degree preferred
- Skills and Relevant Work Experience:
- Experience with ADP Enterprise eTIME, Kronos Workforce Central, or other time and labor and workforce management software and services
- Experience with Human Resources, Payroll, Human Capital Management software and services




- SQL knowledge is a plus
- Experience providing remote technical support to clients
- Experience managing complicated calls while keeping focus on the issue at hand
- Naturally helpful. Looking for the best solution for the client rather than just looking into what is requested
- Team player, helps peers and contributes to process and knowledge improvement
- Logical thinker, able to deep-dive into issues and "connect the dots" to find the root-cause and resolve issues

Explore our COVID-19 page to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.

Benefits of working as a EeT Associate Service Consultant in Barcelona:

● Excellent benefits
● Company offers career progression opportunities
● Competitive salary

📌 EeT Associate Service Consultant - Hiring Immediately (Barcelona)
🏢 Empresa reconocida
📍 Barcelona