Experteer Overview

In this role, you will orchestrate end-to-end training operations across the EMEA region for AWS Training & Certification. You’ll ensure smooth delivery of virtual and in‑person trainings, manage trainer resources, LMS provisioning, and billing to support a seamless customer experience. You’ll work with cross‑functional teams to align schedules, contracts, and compliance, driving scalable processes in a fast‑paced environment. This is an opportunity to shape regional training operations at a integral cloud leader.

Compensaciones / Beneficios

- Oversee full lifecycle of training deliveries in EMEA, including contracting, trainer resourcing, LMS setup, and billing
- Process digital team subscriptions and provisioning for AWS Skill Builder
- Evaluate training requests and assign trainers to meet customer needs while maximizing regional utilization
- Support trainer scheduling, time blocks, and rescheduling to ensure delivery continuity




- Monitor hotlines and provide actionable recommendations during last‑minute changes to minimize disruption
- Maintain high data accuracy across LMS, Salesforce, and related tools for reliable billing and metrics
- Manage end‑of‑month training billing and support AP/AR processes for revenue recognition
- Identify and implement programs to improve operational workflows with limited guidance
- Maintain knowledge of key programs, platforms, and tools and promote process improvements

Responsabilidades

- Minimum of five years in a team coordination role
- Exceptional written, verbal, and interpersonal communication; fluent English and Spanish
- Strong judgment; proactive and able to act with limited information
- Experience with vendor contracts, NDAs, PO management, invoicing and billing processes
- Knowledge of training delivery operations and scheduling
- Ability to work in a fast‑paced, multinational technology environment

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📌 Sr. Training Ops Specialist - Barcelona, Cataluña, Spain
🏢 Amazonwebservices
📍 Barcelona