MICE & Events Sales Manager ZEST Resort & Spa Ibiza Reports To: Director of Sales Location: Hybrid – Barcelona, Valencia, Malaga, Madrid or other suitably connected European location with regular travel to Ibiza Employment Type: Full Time Role Overview ZEST Resort & Spa Ibiza is seeking an ambitious, commercially driven and highly connected MICE & Events Sales Manager to support the launch and ongoing success of one of Ibiza's most exciting luxury lifestyle destinations.

This proactive sales role will focus exclusively on driving revenue from Meetings, Incentives, Conferences and Events (MICE), corporate retreats, wellness retreats, incentive travel, weddings and group business.

The successful candidate will be responsible for developing strategic partnerships, generating new business opportunities and positioning ZEST Resort & Spa as one of the leading destinations in Europe for corporate events, executive retreats, wellness experiences and exclusive celebrations.

Acting as an ambassador for the resort, the MICE & Events Sales Manager will build strong relationships with corporate clients, event agencies, destination management companies (DMCs), meeting planners, wedding planners and retreat organisers to maximise occupancy, ADR and total resort revenue.

This role requires a dynamic sales professional who is comfortable spending significant time in the marketplace conducting client meetings, attending networking events, participating in trade shows and representing ZEST within key MICE and events sectors.

Location & Working Arrangement This is a hybrid role.

Candidates should be based in a location with excellent connectivity to Ibiza, including: * Barcelona * Valencia * Malaga * Madrid * Other suitable European locations with direct and regular access to Ibiza Regular travel to Ibiza will be required for client meetings, site inspections, familiarisation trips, trade events and resort activities.

Key Responsibilities Business Development * Develop and execute a proactive MICE and Events sales strategy to achieve budgeted revenue targets. * Identify, target and secure new meetings, conferences,



incentive travel and event opportunities. * Build and maintain a strong pipeline of qualified prospects. * Develop relationships with event agencies, destination management companies (DMCs), professional conference organisers (PCOs) and corporate event planners. * Generate business opportunities across corporate retreats, executive off-sites, incentive programmes, wellness retreats and exclusive group events. * Conduct regular sales appointments, presentations and client visits throughout key source markets. * Negotiate commercial agreements and event contracts in line with resort strategy.

Relationship Management * Develop long-term relationships with key corporate clients and event partners. * Act as the primary point of contact for assigned MICE and Events accounts. * Conduct regular account reviews and business development meetings. * Build strategic partnerships with meeting planners, incentive agencies and event organisers. * Ensure high levels of client satisfaction and retention. MICE, Group & Event Sales * Drive group, conference and event revenue for the resort. * Develop relationships with wedding planners, event agencies and retreat organisers. * Secure corporate retreats, leadership programmes and incentive travel business. * Support the growth of wellness retreats and destination events. * Conduct site inspections, familiarisation trips and client showcases. * Convert enquiries into confirmed business whilst maximising revenue opportunities.

Market Representation * Represent ZEST Resort & Spa at industry events, trade shows, exhibitions and networking functions. * Attend MICE sales missions and roadshows across key European markets. * Promote the resort's unique positioning within the luxury lifestyle,



wellness and events sectors. * Act as a brand ambassador at all times.

Revenue Generation * Work closely with the Director of Sales, Revenue Management and Resort Leadership Team to optimise business mix. * Identify periods of need and implement targeted sales initiatives. * Monitor market trends, competitor activity and emerging opportunities. * Support the development of strategic sales campaigns focused on group and event business. CRM & Reporting * Maintain accurate account records and sales activity within the CRM system. * Produce regular sales reports, forecasts and pipeline updates. * Track account production and market performance. * Ensure all sales activities are documented and measurable.

Collaboration * Work closely with Marketing to support lead generation campaigns. * Partner with Reservations, Events and Operations teams to ensure a seamless client experience. * Support pre-opening sales activities and launch initiatives. * Collaborate with all departments to maximise commercial opportunities.

Experience & Qualifications Essential * Minimum 3 years' experience in a proactive MICE, Events or Group Sales role within luxury hospitality. * Proven track record of generating MICE, conference, event and group revenue. * Established network of corporate buyers, event agencies, DMCs and meeting planners. * Experience negotiating group and event contracts. * Strong commercial awareness and business acumen. * Excellent presentation, networking and relationship-building skills. * Fluent English, written and spoken. * Full driving licence and willingness to travel regularly.

Desirable * Previous experience within luxury resorts, lifestyle hospitality or destination venues. * Experience within Ibiza, the Balearics or Mediterranean resort destinations. * Existing contacts within UK, Spanish, German, Benelux and Nordic MICE markets. * Additional European language skills. * Pre-opening resort experience. * Experience selling wellness retreats, incentive travel or destination events. #J-18808-Ljbffr

📌 MICE & Events Sales Manager (España)
🏢 Zest Hotel & Resort - Ibiza
📍 España