Job Summary

The Sales Application Specialist Biotechnology (SAS Biotech) is a mixed figure including both sales and technical responsibilities, being his/her main job tasks will be to actively promote and sell our products and solutions while keeping a good track on the technical status of the instrumentation park, reagent stocks and IT solutions. He/she will have special focus on the Central Lab and Clinical Areas such as Pathology, Hematology, Genetics Departments, Oncology Labs and Research Institutes, with proven knowledge and hands-on experience in molecular technologies, particularly Next Generation Sequencing (NGS) and qPCR/Real-Time PCR, and with additional knowledge of Cytogenetics techniques, such as FISH, highly valuable.

The SAS Biotech will provide our customers with solutions that adapt to their changing needs, creating a relationship of trust that will bring value to our customers and the Company in the medium and long term.

Key Accountabilities

- Achieve sales and commercial targets established by the Company.
- Provides application support.
- Supports laboratory organization improvement by providing technical advice and tailored solutions, with particular focus on NGS and qPCR workflows.
- Encourages cross-selling by providing product information and introducing cost/efficiency molecular techniques, especially NGS, qPCR-based solutions and Cytogenetics.
- Resolves commercial matters related to Cytogenetics with agility,



proactively seeking solutions and progressively building autonomy in decision-making and customer follow-up.
- Be able to present our products and concepts to institutions, end-user groups, clinicians, and expert groups.
- Create a network of trust within the organization and organizes other colleagues in field visits.
- Coordination skills to organize instrument installations interacting with the different departments involved (Logistics, Technical Service, Marketing...), as well as to perform product and service demonstrations.
- Can keep the training level of our user’s instruments and reagents and manage appropriate documentation.
- Be a team player that works together with the KAM and Business Unit in the management of opportunities and risks.
- Has a integral point of view that allows him/her to check the service level offered by the different departments of the Company assigned centers, therefore reducing the risk of complaints.
- Provides troubleshooting for technical enquiries.
- Solves product incidents at technical level in coordination with HelpLine, Technical Service and Product Managers.
- Tender management (specification and profitability analysis, preparation of the necessary documentation, litigation support).
- Provides first level (remote and/or on-site) of technical support to customer accounts regarding the products, applications and operations, assisting them with the integration of systems in their laboratories.
- Ensures the Compliance with Ethical Code.

Networking/Key relationships

- Key

📌 Sales Application Specialist Biotechnology (Area Este) (Les)
🏢 Werfen
📍 Les