MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services.
Descubra si esta ocasión es adecuada para usted leyendo toda la información que sigue a continuación.
As Europe's leading consumer electronics retailer, MediaMarktSaturn partners with the world's top tech brands to bring customers the latest and most innovative solutions.This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools!Key languages :Excellent command of GermanExcellent command of any of these languages (Turkish/French/Polish/Dutch)Professional level of EnglishMain responsibilities :Communicate with customers via chat, video,
and co-browsing toolsUnderstand customer needs and recommend the ideal product through tailored solutions and expert adviceSupport customers with the initial setup and discovery of their new devicesIdentify opportunities for cross-selling and up-selling to maximize customer valueShare responsibility for project KPIs through reporting and analysisContinuously develop your skills and contribute to training materials for the teamCore skills/experience :Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.)Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus)Comfortable with digital communication tools and video callsAbility to build trust and connect with customers in a clear, empathetic, and professional wayWillingness to work five days per week, from 10:00 to 19:00 (including Saturdays)What's on offer :Fully remote position in SpainCompetitive Salary of EUR 25,000 + EUR 5,000 bonusPermanent contract10% discount on all the company's productsLanguages CoursesMedical insuranceOur recruitment process? xqbhyrx Step 1: Interview with our Recruiter to learn more about youStep 2: Video Interview with the Team Manager and HR Manager
Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
📌 Technology Customer Support Specialist With German (Fully Remote) (Vitoria-Gasteiz)
🏢 Babel Profiles
📍 Vitoria-Gasteiz
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