Application Engineer & Junior Service Technician - Asia Pacific

Remote Location

At Meltio , we are looking for an Application Engineer & Junior Service Technician to join our growing Applications and Technical Support team!

We are a young, rapidly growing company committed to taking metal Additive Manufacturing to the next level by developing high-performance, affordable, and easy-to-use metal 3D printing solutions. If you are passionate about engineering, enjoy solving technical challenges, and thrive in customer-facing environments, we'd love to hear from you.

What are we looking for?

This is a hybrid technical role that combines Application Engineering with Technical Service . You will help customers successfully adopt Meltio technology by supporting them throughout their journey—from identifying the right applications and providing technical sales support to delivering remote assistance, onsite service, and customer training.

Working closely with the APAC team and the integral engineering organization, you will become a technical expert on Meltio solutions while contributing to the expansion of our technology across the region.

Main responsibilities

Application Engineer

- Understand and communicate the value proposition of Meltio technology.
- Develop a deep understanding of customer applications, industries, and manufacturing challenges.
- Become a subject matter expert on Meltio applications and technologies.
- Provide technical support to the Sales team through customer meetings, conference calls, presentations, demonstrations, and technical documentation.




- Translate engineering concepts into clear, customer-friendly content.
- Research, develop, and document new industrial applications for Meltio technology.
- Travel to customer facilities to develop and validate customer-specific applications.
- Deliver technical training to customers, partners, and internal teams.
- Represent Meltio at trade shows, customer events, and industry conferences across APAC.

Technical Service

- Provide first-line remote technical support via phone, email, and customer portal.
- Assist customers with machine operation, maintenance, troubleshooting, and best practices.
- Document support cases, technical findings, and service activities accurately.
- Escalate complex technical issues following established procedures.
- Travel to customer sites to perform inspections, preventive maintenance, troubleshooting, machine validation, and approved service activities.
- Collect technical evidence during onsite visits, including logs, photos, observations, and service reports.
- Support installation follow-up and post-installation activities.
- Collaborate with Technical Support, Applications, Sales, ISS, and other internal teams to ensure an excellent customer experience.




- Prepare detailed service reports and communicate technical feedback internally.
- Contribute to continuous improvement by sharing field observations and customer insights.

You will be a great fit for Meltio if you are/have:

- Bachelor's degree in Engineering or a related technical field.
- Freelance based in APAC.
- Excellent written and spoken English.
- Strong communication and presentation skills.
- Knowledge of parametric CAD software.
- Ability to communicate effectively with technical customers.
- Strong analytical thinking and problem-solving skills.
- Hands-on attitude and willingness to work directly with industrial equipment.
- Customer-oriented mindset with the ability to understand customer needs.
- Strong organizational skills and attention to detail.
- Willingness to travel frequently throughout APAC.
- Experience with Additive Manufacturing technologies.
- Knowledge of robotics, CNC machining, industrial automation, or traditional manufacturing processes.
- Previous experience in technical support, field service, or customer-facing engineering roles.
- Experience delivering technical training or customer demonstrations.

This role requires a minimum o f 2 months onboarding at Meltio headquarters in Linares, Spain before deployment to Asia Pacific. The onboarding includes deep product training, hands‑on repair work, printing operations, and integration with Meltio’s core teams.

For additional information, check out our website at meltio3d.com.

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📌 Application Engineer & Junior Service Technician - Asia Pacific (Linares)
🏢 Meltio
📍 Linares