Nutanix is seeking a senior, customer-facing Resolution Manager to lead collaboration among internal and external stakeholders ensuring customer success. You will manage critical incidents, develop action plans, and coordinate with engineers across virtualization, compute, and networking domains.
The role requires at least 3 years in escalation/technical support with strong communication skills and the ability to handle high-stress, high-profile customer situations.
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📌 Senior Resolution Manager - Customer-Obsessed Incident Lead (Barcelona)
🏢 Nutanix Indonesia
📍 Barcelona
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