Pluxee is seeking a Customer Experience Expert in Madrid to map end-to-end journeys, analyze feedback, and drive improvements across client, consumer, and merchant touchpoints. The role partners with local care, product, sales, marketing, and operations while aligning with general CX standards.
You will design dashboards, consolidate feedback, and translate data into actionable recommendations that improve satisfaction and reduce friction across channels.
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📌 Customer Journey & Experience Specialist (Comunidad de Madrid)
🏢 PLUXEE ESPAÑA
📍 Comunidad de Madrid
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