30 jul
|
Cpm International
|
Madrid
30 jul
Cpm International
Madrid
At CPM International, we have a integral presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.We are now seeking aTalent & Development Administratorto join our team. In this role, you'd be responsible for coordinating and administering activities related to employee training, talent management, and organisational development. You'll need to ensure smooth execution of learning programs, maintain training records, and support broader HR initiatives aimed at employee growth and performance.ResponsibilitiesSchedule, organise, communicate and coordinate Learning & Development activities across the International Contact Centre, supporting with maximum attendance of training events.Schedule the Talent & Development calendar, partnering with the team, the business (including WFM) using the LMS (Learning Management System), ensuring records are up to dateCoordinate external vendors, trainers, equipment, invoicing and requirements to ensure successful training experiences, including workshop venues and travel arrangements, if necessaryEnsuring queries for the Learning & Development mailbox are attended to promptlyRegular reporting on registration, attendance, online completions, feedback and ROI to the team, Training Committee, and the wider business.FUNDAE administration, communicating with the Worker Council, liaising with internal trainers and vendors and being an advisor for the organisation regarding FUNDAECollaborate with the Training Committee as a Secretary, ensuring meetings are scheduled, communications are agreed internally and sent in a timely manner and supporting the Minute Taker.Admin support related to communication tools (e.G. SharePoint, Canva) and training materials (e.G.
PowerPoint)RequirementsExcellent written and verbal communication skills in both Spanish and EnglishStrong organisational skills and attention to detailPersonal efficiency, time management skills and the ability to prioritise competing demands effectivelyAbility to collect, gather, analyse data and present results and insightsProblem solving, engaging with multiple stakeholders with different priorities.Strong interpersonal & communication skills.Passionate about learning new concepts and acquiring skillsProficiency in Microsoft Office Suite (Word, Excel, PowerPoint)Experience with Learning Management Systems (LMS) & FUNDAE is a plusBenefitsWhat do we offer?Starting date: Based on agreement.Working hours: Full-Time (39 hours per week)Working Schedule: Monday - Friday from 9 am to 6 pmSalary: From €22,000 gross per year (based on experience)Hybrid working model24 holiday days per yearLocation: Barcelona, Spain.Additional benefitsEmployee Assistance Program - Free, confidential, and impartial guidance and supportOption to sign-up for Discounted Private Health Insurance.Referral Program: Refer a Friend and get a Referral bonusAccess to specialised LinkedIn training courses.Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation.Best-in-class people engagement activities and programsOngoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment.About usAt CPM International we believe in fostering a culture of care, curiosity, and achieving together. This isn’t just a slogan - it’s reflected in the incredible opportunities we offer, how we do our work and the way we interact among each other, with customers and clients.CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.#WeCare #WeAreCurious #WeAchieveTogetherSeniority levelEntry levelEmployment typeFull-timeJob functionTrainingIndustriesIT Services and IT Consulting#J-18808-Ljbffr
📌 Talent & Development Administrator - €22.000 A Year (Madrid)
🏢 Cpm International
📍 Madrid