Multiplica Talent is looking for you: we are a human resources consultancy focused on recruiting the best digital talent.
We’re looking for a CRO superstar to join the team of a Spanish multinational commercial bank and financial services company to help improve the engagement ratio of its users. The purpose of this role is to define, analyze and optimize online performance by suggesting appropriate change and improvements to customer experience and in return driving profitable sales.
Perfect for someone with experience across conversion (CRO), A/B testing, and data (strong testing and data-led mindset). – You will own the customer journey!
Responsibilities
Plan & implement the customer experience strategy (CRO) to drive improvements & maximize sales.
Create a user experience that leads to conversion and a continued relationship between brand and customer.
Lead A/B testing and optimization plans.
Work closely with performance-marketing team (PPC & SEO) to ensure prioritization and opportunities are capitalized on
Plan & implement a Digital Analytics & Optimisation strategy to drive improvements & maximize sales.
Contribute to the development of an effective Online marketing plan
Identify usability issues and make recommends for change
Be the lead in the use of Web Analytics & Optimisation tools
Produce test summary reports; communicating findings and recommendations/best practices to the Performance Marketing team.
Requirements
Experience of Conversion Rate Optimisation
Experience with testing hypothesis using A/B testing software
Expert in analytics tools with focus on Adobe Target and Analytics
Proven in depth customer understanding and ability to turn insight into work plans
Passionate about testing, data and UX for the benefit of the business
Experience in Fintech industry highly appreciated
Competitive salary with a distinct career development opportunity
Impact millions of customers and be part of the change