VACANCY FOR AUGUST 1 WEEK OF TRAINING TRAINING IS NOT PAID TRAINING SCHEDULE: 9:00 - 18:00 MONDAY TO FRIDAY Mandatory video interview Are you passionate about fashion and customer experience? We are looking for an enthusiastic English-speaking Customer Service Representative to join our international team in Barcelona.

In this role, you will support customers through different communication channels while delivering an outstanding service experience and helping customers make the best purchasing decisions.

Responsibilities Handle incoming calls and customer inquiries from new and existing customers Manage orders, exchanges, returns, and product-related requests accurately and efficiently Provide professional customer support through phone, email, and other contact channels

Ensure timely and accurate delivery of products and services Maintain updated customer information in internal systems and CRM tools Build strong customer relationships to increase engagement and satisfaction

Requirements Key Competencies

High level of attention to detail and data accuracy Excellent communication and interpersonal skills Ability to build trust and credibility quickly with customers Comfortable using PC systems and CRM platforms Strong multitasking and problem-solving abilities Candidate Profile

C2 level of English Confident, proactive,



and enthusiastic attitude Ability to work independently and collaboratively within a team Strong written and verbal communication skills Organized, reliable, and customer-oriented profile Desired Skills

Experience in customer service, fashion, retail, or contact center environments Solution-oriented and adaptable mindset Emotional intelligence and active listening skills Ability to collaborate effectively in multicultural teams Interest in continuous improvement and customer satisfaction What We Offer

38.5 hours/week, Monday to Friday between 09:00 and 19:00 On-site position in Barcelona Temporary 1-month contract Salary: €18,471 gross/year Career growth opportunities within the project Dynamic and international work environment

Excellent workplace atmosphere and team-building activities Opportunity to work for one of the worlds leading contact center providers We are committed to creating a diverse and inclusive workplace where everyone feels respected and valued.

We welcome applicants from all backgrounds regardless of gender identity, sexual orientation, ethnicity, religion, age, disability, or any other protected status. If you are looking for stability and professional development in a well-established project within the banking sector, this is your opportunity.

📌 Customer Service Representative English Speaker (Barcelona)
🏢 Adecco INT
📍 Barcelona