Danish speaking customer service agent – Automotive Aftermarket

About the Role As a Customer Service Agent, you will become an important part of our team, helping customers schedule vehicle workshop appointments. The role involves close contact with customers as well as collaboration with workshop operations to ensure smooth and efficient booking processes.

We are looking for someone with previous experience in the automotive industry, for example in customer reception, service advising, planning, or workshop booking coordination. This experience will help you understand both customer expectations and workshop requirements.

You will work in a dynamic environment where teamwork, communication, and problem-solving are key. To succeed in this role, you need to interact with customers in a professional, attentive, and solution-oriented manner while contributing to a positive workplace atmosphere.

We Are Looking for Someone Who Has

Experience in customer service

Previous experience in the automotive industry, particularly in customer reception and workshop booking coordination

Fluent Danish, both spoken and written

Good English communication skills,



both spoken and written An additional Nordic language is considered an advantage

Experience working with telephone-based customer support and computer systems

Strong technical understanding The ability to work effectively both independently and as part of a team A proactive mindset and the ability to take initiative and find solutions

Who Are You? You will thrive with us if you have a strong work ethic, enjoy collaborating with others, and feel confident working independently. You communicate clearly, work in a structured manner, and enjoy solving problems in a fast-paced environment. You are curious, quick to learn, and appreciate being part of an engaged and close-knit team.

What We Offer

Professional and dedicated colleagues An attractive work environment in central Fuengirola A comprehensive and well-structured onboarding and training program

Full-time employment

Competitive salary

Planned start date

The onboarding training is scheduled to begin during aug-oct 2026

📌 Danish speaking customer service agents - Fuengirola (Madrid)
🏢 Releasy Customer Management
📍 Madrid