Job Category Sales

Job Details Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, defining AI strategy, shaping agentic solutions, and driving measurable adoption for enterprise customers. You’ll work as part of a delivery team alongside Forward Deployed Engineers, translating complex business challenges into agentic AI deployments that go live and generate real value. Engagements are focused and time-bound — typically 12 weeks or less — and may span a single strategic account or multiple customers simultaneously.

Your impact ensures customers realize lasting, scalable value from the solutions your team builds.

Key Responsibilities

Full Lifecycle Ownership: Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage.

AI Strategy & Architecture: Define the customer’s Agentic AI strategy and roadmap. Lead design workshops, agent design sessions, and jobs-to-be-done analysis. Architect solutions spanning Salesforce’s agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance baked in from the start.

Deployment Oversight & Program Management: Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting. Serve as the operational backbone of your delivery team.

Adoption & Consumption: Own adoption, consumption, and expansion metrics.



Identify blockers early and develop strategies to drive measurable value realization.

Delivery Team Coordination: Partner closely with the Forward Deployed Engineers to align strategy with technical execution. Keep the team focused, unblocked, and on track to hit delivery milestones.

AI-Supported Development: Develop real customer solutions supported by leading-edge AI tools such as Cursor, Claude, and coding products like Vibes, to accelerate development.

Customer Stakeholder Management: Serve as the primary customer-facing contact, building trust-based relationships with senior stakeholders and presenting proposals, decisions and outcomes in terms of business value, not just technical detail.

AI Readiness: Assess customer readiness for AI adoption and guide change management and process transformation to maximize the benefits of intelligent agents.

Product Feedback Loop: Synthesize field insights and translate them into actionable product feedback that influences Salesforce’s Agentic AI platform roadmap.

Required Qualifications

4+ years experience in strategic solutioning, technical advisory, or delivery leadership or programme management for enterprise cloud or SaaS technology.

Degree in Computer Science or a related field.

Prior customer-facing delivery experience (consulting, professional services, or technical advisory) — a requirement, not a nice-to-have.

Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud.





Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex.

Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes.

Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices.

Strong project and programme management skills — ability to run multiple workstreams, manage stakeholder expectations, and keep delivery on track in ambiguous environments.

Ability to travel 25% of the time to customer sites.

Business level proficiency in Spanish and English.

Preferred Experience

Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing).

Experience designing and deploying AI solutions in regulated industries (public sector, financial services, healthcare).

Salesforce platform certifications (e.g., Data Cloud Consultant, Agentforce Specialist, Application Architect) or comparable platform certifications such as Microsoft, Oracle, or similar platforms.

Background in change management, organisational design, or enterprise transformation.

Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks.

Get‑things‑done mindset with strong bias for action — comfortable operating in unstructured fast‑moving environments.

Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We assess employees and applicants on the basis of merit, competence and qualifications — without regard to protected characteristics under law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, and all other employment decisions.

📌 Deployment Strategist - Spanish Speaker (Madrid)
🏢 Salesforce
📍 Madrid