Strategic Partnerships Associate At Factorial we are looking for a new Strategic Partnerships Associate to support and scale our Finance team.

What You'll Do

Build and maintain strong relationships with Factorial's strategic partners.

Contact partners regarding missed, overdue, or outstanding payments.

Process payments, refunds, and account adjustments accurately and on time.

Resolve billing inquiries and payment-related questions from partners and stakeholders.

Investigate account history to identify and resolve payment discrepancies.

Collaborate with internal teams to address operational and financial issues efficiently.

Prepare reports on collection activities, payment performance, and outstanding balances.

Contribute proactively to process improvements and operational efficiency initiatives.

What are we looking for?

Fluent English is required.

Knowledge of additional languages is a strong plus.

Available to start as soon as possible.

Demonstrate strong communication and relationship management skills.

Show a proactive, organized, and detail-oriented mindset.





Work independently and manage multiple priorities effectively.

Learn quickly and adapt to a fast-paced environment.

Display strong problem-solving and analytical abilities.

Take ownership of tasks and follow through with persistence.

Thrive in collaborative and cross-functional environments.

Benefits

Private health insurance via Alan.

High-growth, multicultural, and friendly environment.

Healthy life benefits with Wellhub (gyms, pools, outdoor classes).

Savings via Cobee.

Language classes.

Breakfast in the office and organic fruit.

Food discounts with Nora.

Pet friendly workplace.

Additional benefits discussed during the interview process.

Inclusion and Equal Opportunity We welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply. We are committed to equal opportunities and actively promote workplace inclusion of people with disabilities.

📌 Finance Strategic Partnership Associate (Madrid)
🏢 Factorial
📍 Madrid