Who We Are
Solera is a integral leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Our 10,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms, and automation. For more information, please visit solera.com.

The Role
This role is based on site at our Seville and Madrid offices. The ideal candidate will be highly motivated, experienced in IT support, has effective communication skills (both verbal and written), proactive, takes initiative, thinks creatively and is a team player. The role encompasses all activities and technologies related to a leading-edge enterprise office environment. There is no such thing as a typical day, as each day will be different. Some days will be easy, and others more challenging.

What You will Do
Core Requirements




Support the end-user community, both in office and remote.
Provide advanced troubleshooting for software and hardware issues on multiple platforms (macOS, Windows 10/11, iOS, and Android).
Onboard and offboard end users.
Support of all Solera Entities.
Support the office technology platforms, including wireless and wired networks, conference room technology (Zoom and Microsoft Teams), automation systems, and AV streaming technology.
Provide white-glove IT support for executives, as well as at marketing events held in the office or other locations.
Asset management (managing the lifecycle of IT equipment from procurement to e-waste).
End-point management.
Leverage vendor support wherever possible to offer the best solution quickly.
Train and provide documentation to Level 1 and 2 support team members.
Contribute to IT project and continuous improvement initiatives.
Other Requirements
Be diligent in

📌 IT Business Services Specialist (Sevilla)
🏢 Solera
📍 Sevilla