rindus, a People company, seeks a seasoned IT Support leader to own and optimize day-to-day processes, mentor a service desk team, and promote a customer-first culture. The role emphasizes ITIL-aligned incident, request, and knowledge management, plus advancing self-service and KPI tracking across the organization.
The position offers a versátil working model (office, hybrid, or full remote) with English and German language support as a requirement, and collaboration with a distributed team
📌 IT Support Team Lead – German & English (Remote) (Madrid)
🏢 Rindus
📍 Madrid