Infinni is seeking a Senior Customer Support Agent to join our European team, addressing non-technical and technical inquiries in English via Intercom. You will report to the Support Team Lead and ensure the highest level of service while based in the Canary Islands.
The role emphasizes customer-centric communication, collaboration with cross-functional teams, and ongoing improvement of support processes in a remote-first environment.
📌 Senior SaaS Customer Support Agent (Remote - Canary Islands) (Madrid)
🏢 INFINNI
📍 Madrid
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