Responsibilities

Join our GTM Strategy & Planning team, the control room driving Gong’s revenue trajectory. We operate at the intersection of elite data engineering, revenue intelligence, and executive strategy

As “Customer Zero,” you will leverage the world’s richest B2B GTM dataset to architect the systems, insights, and frameworks that define our go-to-market direction

You will serve as a trusted advisor to our Revenue and Executive leadership, transforming complex signals into actionable bets that shape our product focus, market expansion, and revenue health

This is a unique opportunity to combine deep technical rigor with high-level strategic impact at the forefront of the Revenue AI revolution

Serve as a trusted advisor to the Revenue and Executive leadership team, driving growth through actionable insights, process optimizations, and financial rigor

Cultivate impactful, cross-departmental partnerships with Marketing, Finance, Product, Enablement, and GTM teams to propel strategic initiatives and planning evolutions

Champion effective adoption of Gong, focusing on maintaining data integrity and uncovering novel applications for the platform

Transform Gong data into actionable strategic insights for GTM leadership, spearheading initiatives that demonstrate clear and measurable business impact

Craft persuasive presentations and thought leadership content to communicate insights internally and externally while driving systematic improvements that reduce manual work and scale impact

Apply a bias for action to quickly resolve process bottlenecks, while building scalable, repeatable solutions for the long term

Collaborate with Analytics and BI teams to design dashboards/scorecards that drive visibility into performance, productivity, and pipeline and customer health

Benefits

Mental health support resources

Work from home stipend

Generous vacation days

Quarterly recharge company shutdowns

Parental leave

Employee equity





Commuter & parking benefits

Retirement savings

Training & development programs

Employee resource groups

Mentorship opportunities

Adaptable wellness fund

Qualifications

Experience with BI Tools (Tableau/Looker/Sisense) for data visualization and to translate complex data into actionable insights

Proven success analyzing and optimizing territory models, planning & forecasting processes, and headcount/capacity plans

Proficiency in Python scripting to facilitate data processing and workflow automation

High degree of ownership — not just identifying opportunities, but turning insights into measurable results

Degree in Computer Science, Data Science, Business, Economics or related field or equivalent practical experience

Strong leadership skills: capable of articulating vision, aligning teams around common goals, and measuring performance against defined outcomes

Ability to extract insights from GTM data and connect product usage to business outcomes

Strong analytical skills and highly skilled in SQL with hands-on experience in Snowflake (or similar cloud DW) and query optimization

Proven organizational and project management skills; able to execute multiple priorities with urgency

Comfort navigating ambiguous environments, consistently delivering high-quality results

Preferred Qualifications

5+ years of GTM Strategy & Operations experience, with a strong understanding of SaaS business models

Experience with Gong and CRM systems and tools (e.g., Salesforce)

Exceptional communication and stakeholder management skills; proven ability to engage effectively at executive and C-level. Adept at bridging the gap between technical and non-technical partners to distill complex concepts for leadership

Demonstrated ability to leverage AI and emerging technologies to optimize revenue processes, accelerate sales cycles, and reduce the path to revenue

Expertise in dbt for end-to-end pipeline management, including modeling, transformation, testing, and documentation

📌 Senior Revenue Operations Manager (Madrid)
🏢 Gong
📍 Madrid