If you're looking to grow and be inspired, as a Supervisor onsite in Barcelona you will be part of our team of game-changers who are powering the brands of the future.
Career growth and personal development
This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role
- Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction - Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date - Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team member - Analyse data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories - Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed - Work with client contact on reporting and forecasting - Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
- Coordinate team incentives and Sales Performance Incentive Funds - Partner and build business relationships with all partners to ensure customer expectations are met
Requirements
- Are bilingual or proficient in English - Have 3+ years proven work experience in a sales role - Have a passion for customer experience and driving team results - Have experience in operations and strategy building - Have an excellent coaching history - Have a record of developing and retaining great employees - Have experience maximizing revenue through best practices - Have experience working with Salesforce.com or similar CRM - Have experience finding solutions as a manager
What's in it for you
- Full time 39 hours/week temporary contract: Monday to Friday from 09:00 - 18:00 - Salary 27.000 euros gross/year + up to 4.000 euros gross/year in bonus plus private medical insurance, ticket restaurant card 1.540 euros and Overachievement incentive 10k - 12 k - Enjoy a fantastic Barcelona office location with hybrid work opportunities - Full paid training about the company and the project you will be working on - Career development program and specialized courses
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.