Alcon is seeking a Customer Experience Representative in Cornella de Llobregat, Spain, responsible for managing customer incidents and ensuring exceptional customer service for Portugal and Spain. You'll be part of a dynamic team working closely with commercial teams.
The idóneo candidate will be fluent in Portuguese and Spanish, with strong English communication skills. Responsibilities include capturing customer incidents, overseeing SLAs, and maintaining proactive customer communication.
In addition to competitive salary, Alcon offers comprehensive benefits and opportunities for professional development.
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📌 Global Multilingual CX Specialist (España)
🏢 Alcon
📍 España
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