Sales Support Specialist (Full-time, Permanent)
Hybrid - 2 to 3 office days in Barcelona
We are Prinova, a leading general supplier of ingredients and premix manufacturing solutions and trusted by the world’s best-known food, beverage, and nutrition brands.
Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. What does a Sales Support Specialist role mean at Prinova?
As part of a busy team, you will be responsible for supporting the commercial team on the daily execution of the core duties detailed below. The successful candidate will need to be very comfortable with working in a fast-paced and constantly evolving commercial environment. It is important to be able to work across simultaneous projects, often under pressure.
Monitoring customers and liaising closely with commercial, logistics and quality departments
Sending requested quality documents to customers and liaising with the Quality team when necessary
Sending product samples to customers when required,



including handling samples in the office or coordinating with warehouses
Logging opportunities and quotes in the CRM system
Supporting sales reps with follow ups on open quotes, opportunities and sample requests
Updating CRM data to ensure sales reps have accurate and up to date information
Assisting with the preparation of tender documents or contract renewals
Acting as the first point of contact for internal requests on behalf of the sales team
Ensuring sales reps are informed of any customer issues, delays or operational changes
Monitoring shipments to customers when necessary and ensuring high levels of customer service
Reviewing and controlling stock levels for key accounts, ensuring sufficient inventory for contracts
Producing reports for senior managers
Making travel arrangements for senior managers and, as required, for members of the commercial team
Fluency in English and French is essential
Pro

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