As a Executive Field Service: País Vasco & Navarra , you will manage Retailer accounts within a defined territory, ensuring effective equipment controls and recovery, fostering strong relationships and operational excellence.
Collaborate with customers to implement best practices in asset control and support them in optimizing their supply chains. Maximize asset productivity by managing efficient asset flows across the assigned region, ensuring the proper allocation and usage of CHEP equipment.
Key Responsibilities May Include:
- Establish and maintain strong relationships with key stakeholders at pallet receiving locations, fostering collaboration and ensuring alignment with asset productivity objectives.
- Drive improvements in collection performance by identifying route causes of failure and collaborating with internal teams to improve customer experience and the CIFOT measure.
- Enhance customer satisfaction by conducting regular visits and providing targeted training for retailer staff, ensuring effective equipment control practices are in place.




- Ensure the successful onboarding and implementation of new customers, establishing agreements around asset recovery processes to ensure a smooth transition and operational efficiency.
- Manage and execute audit programs within the account portfolio to ensure adherence to asset management standards and identify opportunities for improvement. Maintain accurate audit result forecast.
- Collaborate with internal teams and external partners to support business growth initiatives, develop solutions that improve asset recovery, and expand CHEP’s customer base.
- Monitor asset control metrics, using data to proactively identify areas for improvement and implement corrective actions to enhance asset recovery performance.

About the Role:
- Responsible for managing all the Retail accounts and having an action plan for improvement and effective pallet recovery on the Top Offenders.
- Drive budgeted growth objectives in the Reta

📌 Executive Field Service: País Vasco (España)
🏢 Chep
📍 España