We are looking for a Dutch speaking Customer Service and Technical Support Advisor with English language skills.
Purpose of the role
We would like to have experts to become ambassadors of our brands, providing 360º support to all our brands in presales and aftersales scenarios, including physical stores and e‑commerce, basic technical support for troubleshooting and backoffice tasks.
Requirements
- C2 Level of Dutch
- Advanced level of English
- Listening and understanding capacity
- Empathy (Understanding others)
- Customer focus
- Problem solving and Technical learning
- Integrity and trust
- Conflict management

Desirable experience
- Digital (User level)/ e‑commerce user.
- Cross‑Selling Up‑Selling.
- Social Media User
- A plus if they have previous experiences in services in store attending consumer´s on these product categories

Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others,



sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem‑solving and opportunity identification

Benefits
- 38.5h/week, rotating shifts from Monday to Friday, from 08.00 to 18.00
- Salary: € gross/yea

📌 Dutch speaking Customer Service and Technical Support Advisor with English (España)
🏢 TP
📍 España