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**Número de Empleo** 24038073

**Categoría de Empleo** Food and Beverage & Culinary

**Ubicación** W Ibiza, Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Baleares, Spain VER EN MAPA

**Horario** Full-Time

**¿Ubicación remota?** N

**¿Reubicación?** N

**Tipo de Posición** Non-Management
**ABOUT THE PROPERTY**

The W Ibiza is located in Santa Eulalia, which is a short drive from Ibiza city's popular high-end entertainment zone. Santa Eulalia is a charming town with various new upper-upscale hotels opening in recent years. The hotel offers 162 rooms, suites, and feature extensive F&B; facilities with a signature restaurant, all day café with direct access from the boulevard, W Lounge, Wetdeck, Beach Club and Rooftop Bar, as well as Away Spa.

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Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.





Ensure smooth daily operation, enforcing opening / closing procedures, talent punctuality, stocktaking as per business needs,

Ensure the daily cleaning, haccp standards followed.

Conduct daily spot check for inventory handled per FIFO system.

Conduct daily finance accounting spot checks (eg open check report)

Handle Guest complain

Update daily the log files (guest complain, engineering, hb&f; handover)

Conduct daily briefing to the team / prepare necessary handovers between shifts.

Conduct daily ¨15minutes¨ training per Marriott standards.

Be a point of contact for kitchen team, conduct and monitor

Determine staff level according to business level and make necessary adjustment

Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Speak with others using clear and professional language.

Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Ensure adherence to quality expectations and standards; and identify, recommend, develop,



and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Read and visually verify information in a variety of formats (e.g., small print).

Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

La misión de W Hotels es despertar la curiosidad y expandir mundos. Somos un lugar para disfrutar de la vida. Estamos aquí para abrir puertas y mentes. Constantemente nos dejamos inspirar por nuevas caras y nuevas experiências. Nuestro núcleo es un espíritu armonioso y listo para todo, que nos ha hecho famosos por reinventar las normas del lujo en todo el mundo. El servicio Whatever/Whenever es nuestra cultura y la filosofía de servicio que hace realidad las pasiones de los huéspedes. Si eres original, original y siempre miras hacia las posibilidades que te brinda el futuro, te damos la bienvenida a W Hotels. Al unirte a W Hotels, te unes a una cartera de marcas con Marriott International. **Estarás** donde puedes llevar a cabo tu mejor trabajo, **comenzarás** a cumplir tu propósito, **formarás parte** de un increíble equipo mundial y **te convertirás** en tu mejor versión.

Postúlate en Kit Empleo: kitempleo.es/empleo/752pk1

📌 F&b Supervisor (Santa Eulalia del Río)
🏢 Marriott International
📍 Santa Eulalia del Río