[H74] - Migration Agent with Fluent German and English

[H74] - Migration Agent with Fluent German and English

15 nov
|
Infoempleo
|
Barcelona

15 nov

Infoempleo

Barcelona

As a Migration agent, you are responsible to:a) Data entry into specific training administration software, data editing and reporting on project status and quality assurance cross-referencing the import-export datab) Good customer support service experience to maintain support during the project transitions from one system to the new onec) Capacity to self-learn and adapt to new functionalities in different training administration softwares in order to support data entryOur Clients Service Centre in Barcelona provides centralised training administration services for our customers on a pan-European basis in more than 18 languages and 30 countries. 1. Knowledge of excel and formulas2.

Comparing and identifying correct information from different databases3. Correctly identify learning items in training administration sofwares (Learning management system) and update their information4. Building learning structures in training administration software from database information5. Tracking each step of the processes in order to make sure nothing is missed6. Creating and pulling reports for quality assurance and check the progress of tasks7. Efficient communication regarding issues that arise and potential solutions 8. Handling customer calls / emails during the transitions from one system to another9. Communication skills with colleagues to facilitate solutions to each other10. Support in training for other colleagues11. Adaptability to changes requirementsQualifications: A university degree is desirable working experience in a Call Centre and/or in an international environment is a plus Strong Admin skills Customer satisfaction and service quality are part of your values Problem solving and analytical capabilities Computer Literacy at users level Native level of German and Fluent English

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/9649393/h74-migration-agent-with-fluent-german-and-english-barcelona/?utm_source=html

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