[YUE-575] | Customer Service - Valencia

[YUE-575] | Customer Service - Valencia

15 nov
Maersk Group

15 nov

Maersk Group


URL => Customer Service - Valencia
Customer Service - ValenciaValenciaLocalCustomer ServiceRef.: ML-145990We are looking for an enthusiastic individual with solid experience in Customer Service to join our team.
We OfferIn this role, you will gain industry knowledge, international experience, better communication skills and techniques relevant to customer service.

This will equip you with the competencies required for customer-facing roles, deepen your potential and career development as well as contribute to you teams and organisations success.

You will also practice your stakeholders management skills, as you will need to organize several different teams to get the job done.

Key Responsibilities Build strong and lasting relationships with customers and provide second-to-none customer service.
Take full responsibilities and end-to-end ownership of customer shipments and issues.
Engage in constructive problem resolution and provide solutions.
Act and communicate proactively and keep customers informed of any issues or changes in the booking.
Address root causes and seek continuous improvements constantly look for ways to improve work processes.
Work independently and assist the team in realizing goals and standards share knowledge and best practices.
Coordinate different teams in different locations to get the job done
Who we are looking for Bachelor level.
experience in shipping/ logistics is highly preferred.
An excellent team player.
Able to work under pressure.
Well organised, efficient and effective.
Strong interpersonal and communication skills.
Fluent in Spanishand English (written and oral)
> Last application date: 31 October .
For further information, : .As part of Moller Maersk, our employees are able to build careers on a set of strong values. Seago Line serves the intra-European feeder and short sea market with presence in 60 countries in Europe and North Africa. We create a unique culture by empowering employees. We are trusted to make decisions and take initiatives and by combining international vision with genuine local knowledge, we win in the market by making shipping easy for our customers.Seago Line has grown since its establishment in 2011 to become a billion-dollar company, now among the leading container shipping companies in Europe. We want to continue to grow and know that we can only do so by growing together with our customers and our employees. If you want to make a difference and your mind is set on achieving outstanding results, we promise you that being part of Seago Line will feel like coming home.

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