Professional Services Consultant - [RZC-846]

Professional Services Consultant - [RZC-846]

28 ago
|
Glory Global Solutions (Spain), S.A.
|
Madrid

28 ago

Glory Global Solutions (Spain), S.A.

Madrid

Understand the Company Software Tools and how can they adapt to Customer’s Needs.
Gather Customer’s Requirements and provide Consultancy for the best Integration of the Company Equipment into the Customer’s Systems.
Scope projects and assist in the development of Statements of Work and create the Technical Specifications of the Software Development necessary for that integration.
Manage the entire lifecycle of the delivery of a customer project, work with the project team on the functional and technical components of a project including scope, requirements, security, development, testing, implementation and first training.
Serve as the primary client interface for all technical topics,

escalating issues or topics to other company’s Support Teams.
Provide the coding for the solution, as required.
Direct the solution design, considering the appropriate architecture, best practices, performance, scalability, security of the solutions, systems integration with the customer’s IT infrastructure.
Act as the Glory Global Solutions Project Manager, working directly with a customer project manager.
Provide regular communication of project progress, status and issues.
Consistently deliver projects on schedule, on budget and with high quality, working and overseeing the external partners.
Manage and resolve customer escalations, providing them Technical Support, and assisting also during the first Rollout process just after the Development is over.

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