Team Supervisor with Native French and Good Englis | I417

Team Supervisor with Native French and Good Englis | I417

28 ago
|
Talent Search People
|
Barcelona

28 ago

Talent Search People

Barcelona

We are looking for a Senior Supervisor with a Native level of French to work for an International company in a Multicultural environment in the center of Barcelona. The company's Service Centre in Barcelona provides centralized training administration services for customers on a pan
-European basis in more than 20 languages and 36 countries. You will be responsible for:
- Managing and controling Training Administration aspects of a project, ensuring that defined and agreed deliverables are produced according to agreed schedules.
- Ensuring strong employee engagement within the team including: day to day oversight, motivation, conflict management, training, wellbeing and performance, by providing coaching and skill development.


- Being responsible for quality supervision by listening to calls, monitoring all types of transactions and providing feedback to agents.
- Ensuring appropriate performance management actions are taken.
- Taking ownership of escalated key points and provide update

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.es/empleo/8841033/team-supervisor-with-native-french-and-good-englis-i417-barcelona/?utm_source=html

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