(JVM936) - Operations Analyst - Courier & Fraud Cash (They/She/He) - Hiring Now

(JVM936) - Operations Analyst - Courier & Fraud Cash (They/She/He) - Hiring Now

27 abr

27 abr



We are hiring a confident Operations Analyst - Courier & Fraud Cash (They/She/He) to join our all-star team at Glovo in Barcelona.

Growing your career as a Full Time Operations Analyst - Courier & Fraud Cash (They/She/He) is an incredible opportunity to develop useful skills.

If you are strong in creativity, cooperation and have the right drive for the job, then apply for the position of Operations Analyst - Courier & Fraud Cash (They/She/He) at Glovo today!

About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo,

you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Your work-life opportunity:

Glovo is looking for an Operations Analyst to work in our Barcelona office . Are you passionate, proactive, data-driven and hands-on? Do you want to evolve in one of the fastest growing Start-ups of Barcelona,

building a product that will change people's day-to-day and disrupt the on-demand market?

Be a part of a team where you will:

- Perform analysis to come up with some insights to help reduce the impact of fraud of our fleet and cash inefficiencies in our countries

- Deep dive into Glovo operational metrics and processes to understand behavioral patterns of the couriers and the areas for improvement

- Be the owner of the fleet management process, making sure we build scalable solutions and tools

- Build processes to minimize the risk of fraud from couriers’ as well as reactive solutions

- Understand the operations model and tools we have in Glovo to provide advice and support to the local teams

- Roll out the tools you build to different markets, adapting them to local needs

- Track the impact of all the new implementations that you have proposed

- Work close with the tech team and roll out the new features

- Act as a consultant and advisor to regional and local teams on cash operations best practices, building strong relationships with multiple stakeholders

- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

You have:

- Bachelor in Engineering, Mathematics or any technological domain

- Passionate about analytics: you enjoy deep diving into problems to find the root cause

- Problem-solving skills: no problem is too small or too big

- Excel and Google Sheets proficiency

- Proficient in SQL and Python

- Professional English

- 2 years of previous experience in analytics, operations or similar

- Hands-on:

you are willing to get your hands dirty and are looking to bring your ideas to life and find a way to get things done

- You are able to act as an owner for complex projects that impact global, strategic business roadmaps & operations

- You have an amazing attention to detail and a great appetite to learn

- Good communication skills: you are able to manage various stakeholders and know to structure the information

- Strong drive for continuous improvement

- An empathetic, inclusive and curious attitude

We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

Experience our Glovo Life benefits:

- Enticing equity plan (if applicable)

- Top-notch private health insurance

- Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!

- Discounted gym memberships

- Flexible time off (take the time you need) and hybrid working model (own your time)

- Enhanced parental leave including nursery support!

- Online therapy and wellbeing benefit

What you’ll find when working at Glovo:

- Gas: Driven to deliver quality results quickly

- Good Vibes: Bring positivity and communicate openly

- Stay Humble: Self-aware and open to learning

- Care: Uplift people and the planet

- Glownership: Act as proud owners

- High Bar: Focus on Top Performance

If you believe you match these values, we look forward to meeting you!

Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods,

enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/

Benefits of working as a Operations Analyst - Courier & Fraud Cash (They/She/He) in Barcelona:

● Learning opportunities

● Company offers career progression opportunities

● Advantageous package

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