Full-time 8.30 am
- 5 pm, NY (EST zone)Crystalia Glass LLC is a U.
S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation.
We are strengthening our commercial function and looking for a Sales Enablement Manager to raise the quality of every client conversation, from needs discovery to closing and repeat sales. This is a hands-on, senior individual contributor role with no direct reports.
Employment Type:Full-time 8.30 am
- 5 pm, NY (EST zone)Remote workB2B contract (sole proprietorship status or corporate entity)

Key responsibilities
Analyze performanceReview calls and messages, using CRM history and AI, to assess discovery, qualification, value presentation, objection handling and closing, and whether call goals are achievedIdentify the root causes of performance gaps, set development priorities and pass process and CRM issues to the CRM & Sales Operations ManagerDevelop the teamRun one-to-one and team call reviews, live call observation and product knowledge checksBuild development plans and train sales representatives in needs discovery, value presentation, objection handling, negotiation, closing and repeat salesCoach team leads to apply shared quality criteria with their teamsTrack whether new skills are used in real deals and whether repeated mistakes declineSales standards and materialsAudit, write and update scripts, objection guides, contact quality criteria and product arguments; pilot them with the team and agree commercial rules with sales leadershipMaintain the team skills map, call scorecard,



list of common mistakes and a library of examples and exercisesAI in sales workBuild AI workflows for call preparation and role-play practice with feedback against agreed criteria; train the team, monitor usage and maintain instructions and templatesRequirements5+ years of experience in sales enablement, sales coaching or sales development in a comparable market, including owning the development of the sales team's skills, not only supporting itHands-on experience bringing AI into a sales team's daily work: building and testing the solution yourself, rolling it out and measuring the result; experience with any specific AI product is not requiredExperience with a complex physical product with a long sales cycleStrong understanding of phone and in-person sales; able to spot mistakes in calls and messages and link them to deal outcomesExperience training sales reps in needs discovery, value presentation, objection handling, negotiation, closing and repeat salesExperience coaching reps at different levels, checking that new skills are used in real conversations, and teaching team leads to coachExperience creating scripts and sales guides that reps can adapt to the clientConfident use of CRM deal history and funnel dataStrong analytical

skills:
sets measurable improvement goals, compares results fairly and draws careful conclusions from dataExperience driving change through team leads without direct authority; clear writing; strong team playerFluent English (C1/C2)Nice to haveBuilding an enablement function from scratchExperience managing a team of sales representativesBuilding a sales knowledge base from scratchBenefitsCompetitive base salary + performance-based bonusesFull ownership of the sales enablement function in a fast-growing U.
S. company, with the freedom to build it the right wayDirect influence on how the sales team sells, with results visible in everyday conversations and deal outcomesHands-on work with AI in real sales processes, not pilots that stay on paperJoining a highly professional and dynamic teamExciting experience working with prestigious clients in the US market

📌 Sales Effectiveness Manager (España)
🏢 Crystalia Glass
📍 España