About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless international transitions for professionals seeking to advance their careers while exploring the best jobs in Bulgaria.

Spanish Speaking Support Specialist Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We specialize in facilitating seamless international transitions for professionals seeking to advance their careers while exploring the best jobs in Bulgaria.

Job Overview We are currently seeking a motivated professional for the Spanish Speaking Support Specialist position in Bulgaria to join our dynamic customer support services team. This is an exceptional opportunity to utilize your linguistic talents within a general environment while enjoying the vibrant professional landscape of Sofia.

Key Responsibilities

Provide high-quality assistance to customers via phone, email, and live chat within the customer support services sector

Resolve technical and general inquiries with a focus on first-contact resolution

Maintain accurate records of customer interactions within our internal CRM system

Act as a primary brand ambassador for our international clients, ensuring a premium service experience

Collaborate with international teams to optimize support workflows and communication strategies

Contribute to the continuous improvement of support protocols to enhance client satisfaction

Requirements





Native or fluent Spanish (spoken and written) is mandatory for this role

Strong proficiency in English to communicate within our multicultural office

Valid EU passport (mandatory) to facilitate your move for these Spanish-speaking jobs

Previous experience in customer support services or a similar client-facing industry is considered an advantage

Excellent interpersonal skills and a proactive, problem-solving mindset

Willingness to relocate to Sofia for this on-site Spanish Speaking Support Specialist position in Bulgaria

Benefits What We Offer

Competitive Monthly Salary

Fully Paid Training programs to ensure your success

Comprehensive Health Insurance and additional benefits

Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria effortless

Monthly Performance Bonus to reward your dedication and results

A modern, collaborative office environment in the heart of Sofia

And Much More..

Life in Bulgaria Living in Bulgaria offers a unique blend of rich historical culture, breathtaking natural landscapes, and a surprisingly warm climate. Bulgaria has become a premier destination for expats, providing an ideal setting to balance a growing professional career with a high quality of life.

Beyond the career opportunities, Bulgaria is celebrated for its affordable cost of living, exquisite local cuisine, and welcoming community. Choosing this path means settling into a vibrant culture where your relocation is fully supported, ensuring you feel at home in Bulgaria from day one.

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📌 Spanish Speaking Support Specialist - Work In Sofia, Bulgaria (Murcia)
🏢 Mercier Consultancy MD
📍 Murcia