Remote Saas Support Specialist (Madrid)

Remote Saas Support Specialist (Madrid)

14 nov
|
q.beyond ibérica
|
Madrid

14 nov

q.beyond ibérica

Madrid

NTT DATA is seeking a Customer Support Specialist for a fully remote, remote-first team. You will be the primary contact for customers, delivering exceptional support and guiding users through the platform.
The role requires fluent English and Spanish, strong problem-solving, and a proactive approach. You will collaborate with engineering and product teams, contribute to knowledge bases and FAQs, and help improve customer satisfaction and retention across our SaaS platform.

📌 Remote Saas Support Specialist (Madrid)
🏢 q.beyond ibérica
📍 Madrid

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