Global Incident Command Lead — It Operations (Santiago de Compostela)

Global Incident Command Lead — It Operations (Santiago de Compostela)

14 nov
|
Volkswagen Group Services - Valencia
|
Santiago de Compostela

14 nov

Volkswagen Group Services - Valencia

Santiago de Compostela

Volkswagen Group Services Valencia is seeking an Incident Management Coordinator to run the Central Incident Board for a new Level 2 IT Operations service focused on connected-vehicle digital products. You will act as the focal point during major incidents, drive communications and resolutions, and ensure a high-quality service experience across four brands and multiple time zones.
You will manage the incident lifecycle in JIRA and ServiceNow, classify incidents, monitor SLAs, and feed

📌 Global Incident Command Lead — It Operations (Santiago de Compostela)
🏢 Volkswagen Group Services - Valencia
📍 Santiago de Compostela

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