Experteer Overview As a CRM Account Executive, you drive market success for ServiceNow’s CRM suite by building new business and pipeline across a broad portion of the sales cycle. You will manage executive relationships and lead cross-functional teams to deliver compelling CRM demonstrations and outcomes-based solutions. You will shape territory strategy, cultivate C-suite alliances, and ensure an outstanding customer experience. This role puts you at the intersection of CRM, AI-enabled workflows, and enterprise transformation, offering meaningful impact in a fast-paced, global environment.Compensaciones / Incentivos
- Develop and deploy territory resources across assigned accounts
- Create and execute a regional sales plan and target prospect list
- Build relationships with C-suite personas (CFO, CIO, COO, CDO) across CRM products and multi-workflow solutions
- Lead executive discussions and meetings with prospects and customers
- Collaborate with Solution Consulting and extended teams to deliver CRM demonstrations
- Develop a roadmap to promote exceptional customer experience across ServiceNow and client teams




- Own CRM opportunities and drive outcomes-based solutions in coordination with Core Sales and Solution Areas
- Present CRM offerings to prospects, customers, partners, and at industry events
- Qualify prospects, develop new sales opportunities, and manage ongoing revenue streams
- Manage sales process and close opportunities while maintaining account health and growthResponsabilidades
- 7+ years of sales experience in complex software or platform solutions
- Experience in CRM/CX/CSM-related business processes
- Experience leading virtual or matrixed teams
- Ability to understand broad IT and business needs of prospects
- Experience integrating AI into workflows or decision-making processes
- Proven ability to build trusted client relationships and negotiate deals with C-level stakeholders
- Strong communication and presentation skills; ability to simplify complex issues for diverse audiences
- Willingness to travel up to 50% and fluency in English and SpanishRequisitos principales
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📌 Sr Crm Account Executive (Madrid)
🏢 ServiceNow
📍 Madrid