We are looking for a Principal Product Manager owning the full E2 E SW CRM product vision and roadmap across the CRM++ value stream (Single CRM Consolidation, Entitlements, Sales Comp, WXP Hardening, Master Data, SFDC R&M; etc.). Coordinates roadmap alignment with the Program Manager and drives cross-org product strategy alignment (Digital, EO, HPS, CO, Print, Software Sales, Finance).Product Strategy & Multi-Cloud Roadmap Define Platform Vision: align business goals (e.accelerating deal velocity, lowering customer support resolution times) with the appropriate Salesforce cloud solutionsBuild Multi-Cloud Strategy: evaluate how different Salesforce products — Sales Cloud, Service Cloud, Data Cloud, Experience Cloud, Revenue Cloud (CPQ) — work together within the enterprise architectureFeature vs.

Standard Evaluation: decide when to use standard Out-of-the-Box (OOTB) functionality, purchase third-party managed packages from the App Exchange, or fund custom Apex/LWC development Technical Strategy &

• AI/Automation Governance Agentic &

• AI Workflows: strategy for implementing Salesforce AI capabilities (e.Agentforce, Einstein Copilot, Prompt Builder) to automate multi-step business actionsData Architecture Strategy: partner with enterprise architects to utilize Data Cloud or external data lakes/warehouses, ensuring clean, real-time data flow into Salesforce for unified operational reportingMinimize Technical Debt: manage custom code, legacy workflows, and Apex triggers

• Release Management &

• Ecosystem Alignment Salesforce Release Strategy: evaluate Salesforce's platform releases to identify high-value new features, plan sandbox regression tests, and incorporate relevant capabilities into the backlogVendor &

• App Exchange Governance: manage third-party Saa S vendors, app package licenses, and third-party integrations connected into the SFDC environmentLicense &

• Capacity Planning: monitor usage of platform limits (API calls, storage limits, custom objects,



license allocations) to optimize total cost of ownership (TCO) Agile Backlog &

• Delivery Supervision Epic &

• User Story Framing: map out high-level epics, user journeys, and technical dependencies for Salesforce developers, architects, and adminsSprint Execution Oversight: partner closely with SFDC Product Owners or Scrum Masters during sprint planning, backlog refinement, and acceptance validation Required Experience &

Skills 9-12 years Product Manager / SFDC product experience in enterprise Saa S environments · Principal-level product thinkingDEEP E2 E SW CRM ecosystem expertise · 5+ years hands-on with Salesforce Sales Cloud + Service Cloud + Experience Cloud and Lead-to-Cash process & capabilitiesMulti-VP stakeholder management · comfort presenting to L3/L4 Sponsors and steering committeesData-driven decision making · comfortable working with SFDC dashboards · Tableau · Excel forecasting modelsUnderstanding of adjacent platforms: WXP (Subscription) · SAP OTC · MDM/MADO · CPQ/IQ · Neuron · Contractual + Transactional Selling About Us:Ascendion is a general, leading provider of AI first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients' digital journeys with efficiency and velocity. Guided by our "Engineering to the power of AI" [Engineering AI] methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. For more information, please go to With Ascendion (), you: Will get to work on numerous challenging and exciting projects on our various offerings including Salesforce, AI/Data Science, Generative AI/ML, Automation, Cloud Enterprise and Product/Platform Engineering.At Ascendion you have high chances of project extension or redeployment to other clients.

📌 Product Support Manager (m/w) (Barcelona)
🏢 Ascendion
📍 Barcelona