Position Title: Rental Agent

Location: Marbella / Malaga - Spain

Department: Rental Department

Reporting To: Rental Manager

Required Experience: 5 Years

Job Purpose We are seeking a highly motivated, experienced, and customer-oriented Rental Agent to join our Rental Department. The successful candidate will be responsible for managing property rental activities, marketing available properties, attracting prospective tenants, conducting property viewings, negotiating rental terms, and coordinating lease agreements.

The Rental Agent will play a key role in maximizing property occupancy rates, maintaining strong relationships with tenants and property owners, ensuring smooth rental transactions, and delivering excellent customer service while complying with applicable rental laws, regulations, and company policies.

Key Duties & Responsibilities The Rental Agent will be responsible for managing the complete property rental process, from identifying potential tenants and promoting available properties to finalizing lease agreements and coordinating tenant move-ins.

The role includes reviewing and analyzing available property listings, identifying rental opportunities, and developing effective marketing strategies to attract qualified tenants. The Rental Agent will prepare and publish property advertisements through online platforms and other appropriate marketing channels, ensuring accurate information regarding property locations, features, rental prices, and availability.

The candidate will organize and conduct property viewings, explain property features and rental conditions, respond to customer inquiries, and assist prospective tenants in selecting suitable rental properties based on their requirements and budgets.

The Rental Agent will negotiate rental terms, support the establishment of competitive rental rates, and coordinate the preparation, review,



and execution of lease agreements while ensuring that all documentation and administrative procedures are completed accurately.

The position also involves receiving and processing rental applications, coordinating the collection of security deposits and initial rental payments, monitoring rental collections, and following up with relevant departments to ensure timely financial transactions.

Additional responsibilities include reviewing prospective tenants' information, conducting background and credit checks where required and legally permitted, preparing rental activity reports, maintaining accurate tenant records, and providing management with regular updates on rental performance and leasing opportunities.

The Rental Agent will coordinate tenant move-in arrangements, maintain contact with prospective and existing tenants, manage waiting lists where applicable, and build strong professional relationships with property owners, real estate agents, customers, and internal departments.

The successful candidate will also contribute to the development and execution of leasing and marketing initiatives aimed at improving property occupancy rates, enhancing customer satisfaction, and achieving departmental objectives.

All activities must be performed in accordance with applicable rental laws, regulations, and company policies. The Rental Agent will also carry out any additional job-related duties assigned by the Rental Manager or company management.





Job Requirements Education & Qualifications A High School Diploma is required as a minimum educational qualification. A college degree or a professional real estate license is preferred.

Professional Experience A minimum of 5 years of professional experience in property rental, real estate leasing, property management, or a closely related field is required.

Candidates should demonstrate practical experience in rental operations, tenant relationship management, property marketing, lease negotiations, and rental agreement administration.

Skills & Competencies The adecuado candidate should possess excellent communication, interpersonal, and customer service skills, with the ability to establish and maintain positive professional relationships with clients, tenants, property owners, and business partners.

Strong negotiation, persuasion, sales, and marketing abilities are essential, along with effective organizational, time-management, and problem-solving skills.

The candidate must demonstrate the ability to manage multiple rental inquiries, coordinate property viewings, maintain accurate records, and follow up efficiently on leasing activities.

Proficiency in Microsoft Office applications, particularly Microsoft Word, Excel, and Outlook, is required.

A professional appearance, positive attitude, customer-focused approach, attention to detail, and ability to work independently as well as collaboratively within a team are also essential.

Key Working Relationships Internal Relationships: The Rental Agent will work closely with the Rental Manager and coordinate with various company departments to ensure efficient rental operations, accurate documentation, and effective service delivery.

External Relationships: The Rental Agent will maintain regular communication with prospective and existing tenants, property owners, real estate agents, and other external stakeholders involved in property rental activities.

📌 Rental Agent (Marbella)
🏢 Al Nouri Group Spain
📍 Marbella