Salary: €26,000–€32,000 gross/year, depending on experience and skills.

Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura.

About Solved

At Solved , we're building software that helps manufacturing companies digitize, simplify and automate their daily operations, from quality management and incident tracking to audits, checklists and continuous improvement.

We're a growing SaaS startup based at Lanzadera in Valencia , combining industrial expertise, technology and AI to make factory operations smarter and more efficient.

We're looking for an Implementation Project Manager with at least 2 years of experience in software implementation or Customer Success within B2B SaaS.

You'll own the implementation of our platform at new manufacturing clients, from kickoff to go-live, and help them get real value from the product. You'll work closely with our Customer Success and Product & Engineering teams.

What you'll do

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- Lead end-to-end implementations: Manage project scope, timelines, stakeholders, milestones and go-live.

- Configure the platform: Run workshops with clients, understand their processes and adapt Solved to their needs.

- Drive adoption: Train key users, plant managers and shop-floor operators, ensuring a smooth transition to the platform.

- Manage client relationships: Become a trusted point of contact during implementation and after launch.

- Own support requests: Troubleshoot configuration issues, answer product questions and follow up until resolution.





- Collaborate with Engineering: Investigate bugs, document reproducible issues and coordinate fixes with the development team.

- Keep everything organized: Track client activities, tickets and next steps in HubSpot.

- Leverage AI in your daily work: Use AI-powered tools to streamline documentation, troubleshoot issues, prepare training materials, analyze information and automate repetitive tasks.

- Improve our processes: Help build scalable implementation and Customer Success workflows as we grow.

What we're looking for

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- 2+ years of experience implementing software or working in Customer Success at a B2B SaaS company.

- Proven ability to manage implementation projects with multiple stakeholders, deadlines and deliverables.

- Strong organizational skills and a proactive approach to following up and getting things done.

- Comfortable learning, configuring and troubleshooting software.

- Excellent communication skills, from shop-floor operators to senior management.

- Analytical mindset, attention to detail and a problem-solving attitude.

- Comfortable working in a fast-moving startup environment, taking ownership and adapting to change.





- Fluent Spanish and good English communication skills.

Nice to have

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- Experience implementing industrial software such as MES, CMMS, QMS, ERP or traceability solutions. This would be a particularly strong fit.

- Understanding of manufacturing operations, quality management or standards such as HACCP, IFS or BRC.

- Degree in Industrial Engineering, Industrial Organization, Project Management or a related field.

- Experience using AI tools (ChatGPT, Claude, Gemini or similar) to improve productivity, automate workflows, troubleshoot problems or support project management.

- Familiarity with HubSpot or similar CRM and ticketing tools.

What you can expect

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- Real ownership from day one: Lead implementation projects with manufacturing companies and see the impact of your work.

- An AI-first way of working: We use AI tools every day across the team and encourage everyone to experiment, learn and find smarter ways to work.

- A growing SaaS startup: Join a company where your ideas matter and you can directly influence how we operate.

- International environment: Work with a diverse team based at Lanzadera in Valencia.

- Room to grow: Take on increasing responsibility as our product, clients and team scale.

- Close collaboration: Work directly with Customer Success, Product and Engineering, without unnecessary bureaucracy. xhfqzwm

Interested?

If you enjoy technology, solving real operational problems and helping customers succeed with software, we'd love t

📌 Implementation Project Manager (Valencia)
🏢 Solved
📍 Valencia